StepRing Support

Manage or cancel your subscription

StepRing PRO is billed by Apple. To view, change or cancel it, open Settings on your iPhone, tap your name, then Subscriptions. Apple’s guide: View, change or cancel your subscriptions.

Delete your data

StepRing has no account, and your steps, goals and history are stored only on your device. To delete them, delete the app: touch and hold the StepRing icon, tap Remove App, then Delete App. Data in Apple Health is managed in the Health app. For anything else described in the privacy policy, write to [email protected].

FAQ

Questions, answered.

Does StepRing work with Apple Health?

Yes. With your permission it reads steps, distance, floors and active energy from Apple Health, and uses your iPhone's motion sensor when Health is not available. It writes nothing to Apple Health.

Does the Apple Watch app work without my iPhone?

Yes. The Watch app counts steps without your iPhone nearby, from your Apple Watch's own health data.

How do I add a widget?

Touch and hold an empty area of the Home Screen, tap Edit, then Add Widget and choose StepRing. On the Lock Screen, touch and hold, tap Customize and add StepRing to the widget row.

What are the subscription and Lifetime?

StepRing PRO comes as a yearly or weekly subscription that renews until you cancel, or as Lifetime, a one-time purchase. Buying Lifetime does not cancel an active subscription; cancel it in your Apple ID settings.

How do I cancel my subscription?

On your iPhone open Settings, tap your name, then Subscriptions, choose StepRing and tap Cancel Subscription. PRO stays on until the end of the period you have paid for.

How do I delete my data?

Your steps, goals and history are stored only on your device, so deleting the app deletes them. Data in Apple Health is managed in the Health app; for anything else, write to [email protected].